30 November 2018

Mi-space wins Welsh Housing Award for pioneering training programme

A pioneering scheme led by Mi-space to raise awareness of autism and provide training for its own staff and partners, has been honoured at the Welsh Housing Awards 2018. This follows on from their success at the Welsh Housing Awards 2017 when Mi-Space won the Customer Excellence award.

Mi-space launched the scheme after noticing a significant number of families were living with, or affected by, the condition in social housing properties, that were being upgraded and maintained by the company.

Mi-space was presented with the Working with Other Sectors award at the recent ceremony, for its Autism in Social Housing programme, alongside partner AutSiDe; a specialist consultancy which provides training to families and professionals around autism and related conditions.

Mi-space, part of the Midas Group, worked together with AutSiDe to put together a training programme which saw Mi-space employees attending training sessions across South Wales, held in Swansea, Merthyr Tydfil and Swansea, together with other partners including representatives from housing associations and subcontractors.

The training gave those attending an understanding of the condition, and what adjustments or considerations can be made when working in homes where tenants or their family members have autism.

Matt Howells, Business Development Manager for Mi-space, said: “We were the first award win of the night, and we were so honoured to receive it.

“The scheme has gone from strength to strength and has helped our employees understand the small adjustments they can make to make the whole experience easier for tenants and residents affected by the condition. We hope that we can replicate the scheme in other areas of Mi-space to bring further benefits to both employees and tenants.”

Mi-space was also shortlisted for the Community Focussed Contractor Award with Swansea AFC Community Trust and Traumatic Brain Injury Service Morriston Hospital.

Mi-space is currently working alongside Swansea Council to maintain properties in the area to the Welsh House Quality Standard (WHQS), completing maintenance works and upgrades to properties. The company is also working with other local authority and housing association customers in Wales, including Neath Port Talbot County Borough Council, Newport City Homes and Tai Tarian.

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